Terms and Conditions

For more information about how your data will be used by TranslatorTools and our third party service providers, click the panels below.

Last updated: 22 July 2024

  • TranslatorTools wants to know what works, and what doesn’t work, for you, our valued visitor.

    The same goes for Squarespace, the platform that was used to build this website; it’s also the service that helps us analyse how you’re using TranslatorTools.

    Squarespace needs to collect data about your visits to protect and improve its platform and services, and to keep TranslatorTools going. Squarespace analyses the data in a de-personalised form, meaning that it won’t be possible to trace this information back to you.

    To help us figure out what works, and improve what doesn’t, we collect the following details:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to TranslatorTools

    • Your IP address

    • Clicks on TranslatorTools’ pages

    • Internal links (i.e. links that take you to other pages on our website)

    • Pages visited

    • Scrolling

    • Timestamps

  • TranslatorTools uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Click here for more information about the cookies dropped on your device by Squarespace, our website host and data analytics service provider.

    Some of our website cookies are functional and required, meaning they are an absolute requirement for the safe display and delivery of this site to you.

    Others are analytics and performance cookies; they are only used when you acknowledge our cookie banner. If you click ‘Accept’ on this banner, we won’t show you this message for another 30 days (unless you clear your cookies). TranslatorTools uses analytics and performance cookies to view site traffic, activity, and other data.

  • When you submit information to TranslatorTools via Contact, TranslatorTools collects your responses in order to track and address them. We share this information with Squarespace, our online hosting provider, so that they can provide website services to us. We also share this information with Google Workspace for processing and storage and with Zapier for data porting.

    TranslatorTools’ processing of contact form submissions is subject to the UK General Data Protection Regulation, meaning that your privacy rights must be protected as governed by the Information Commissioner’s Office. In line with this, TranslatorTools has one month to address each request you make to exercise your data rights.

    Your contact form responses will not be retained any longer than is necessary.

    • When you share general feedback, your responses will be anonymised and used to help improve the website. We won’t always respond directly to you, but know that your input is very much appreciated.

    • For translation service/web development requests, your details and submitted response will only be shared and retained to the extent minimally required for the consideration and actioning of your request.

  • Data required to display this website

    The text displayed on translatortools.org uses font files from, and renders fonts using, Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

    • Information about your browser, network, or device

    • Information about this site and the page you’re viewing on it

    • Your IP address

    External links

    Please be advised that these terms and conditions do not cover how your data is used by external websites and resources featured and highlighted on translatortools.org. You can, however, usually find other websites’ terms and conditions at the bottom of their pages.

  • Your data protection rights

    TranslatorTools’ data management complies with the UK General Data Protection Regulation. Under this regulation, you, as a visitor of this website, have the following rights when it comes to your data (i.e. the information we collect to run the website, and the information you provide through the ‘Contact’ page):

    • Right to rectification - You can tell us to correct information you’ve previously shared with us.

    • Right to erasure - You can ask us to delete records of your information.

    • Right to restriction of processing - You can tell us to limit our use of your information.

    • Right to object to processing - You can ask us to stop using your information.

    • Right to data portability - You can ask for a copy of the information we hold about you, or ask that we share our records of your information with someone else.

    You can make these requests at no cost to yourself. TranslatorTools has one month to address each such request.

    Complaining about how your data is being used

    If you are unhappy with how TranslatorTools has used your data, you can:

    1. Contact us here, or

    2. Complain to the UK’s Information Commissioner’s Office

    By sending a letter to:

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF, or

    By calling:

    +44 303 123 1113

  • Affiliate Sales Links

    Online learning platforms

    TranslatorTools is an affiliate of a number of online learning platforms, which means we get a commission when you buy through links to the following services:

    • edX

    • Skillshare

    • Babbel

    • Rosetta Stone

    Data for visitors that interact with content relating to these platforms (i.e. when you click links, fill out sign-up/payment forms) will be shared with impact.com. impact.com is the affiliate marketing platform used by these platforms. Personal data is retained by impact.com for no longer than 90 days.

    Please also note that these learning platforms' websites have their own terms and conditions.

  • When you purchase translation/web design services through translatortools.org, we collect personal information from you to fulfil the order. We may collect information like your:

    • Billing and shipping address

    • Details relating to your purchase (for example, whether you are paying for translation or web design services)

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    Our payment processor PayPal will also collect payment information from you. You can read their privacy policy here.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.